Thank you for your interest in employment opportunities at the Memphis Brooks Museum of Art.
By joining the Brooks you would be working with a well-established organization that is the largest fine arts museum in the state of Tennessee. The Brooks is a multifaceted institution consisting of art from antiquity to the present in a wide range of media. This is an exciting time to consider joining the museum, which is continually growing and changing. We welcome your application for currently posted positions, and also encourage you to re-visit this site for information about future opportunities.
About the Memphis Brooks Museum of Art:
Founded in 1916 and located at 1934 Poplar Ave. in historic Overton Park, Memphis Brooks Museum of Art is home to Tennessee’s oldest and largest major collection of world art. More than 10,000 works make up the Brooks Museum’s permanent collection, including works from ancient Greece, Rome and the Americas; Renaissance masterpieces from Italy; English portraiture; American painting and decorative arts; contemporary art; and a survey of African art. The Brooks Museum enriches the lives of our diverse community through the museum's expanding collection, varied exhibitions, and dynamic programs that reflect the art of world cultures from antiquity to the present.
Position Title: Development Operations Manager
Reports to: Director of Development
The Development Operations Manager will oversee fundraising data management and integrity for the museum, working tactically to support the institution's fast-paced Development Office. This highly organized and self-driven individual will report to the Director of Development and will proactively coordinate across departments to provide the Executive Director, CFO, COO, Director of Development, Associate Director of Development, Donor Relations Manager, Special Events Manager Board of Directors, and others with the intelligence and tools needed to carry out ongoing and special strategic fundraising initiatives .
- Ensure data integrity of Raiser’s Edge, the museum's fundraising database; offer data hygiene recommendations and lead data cleanup efforts. Direct and develop business rules for coding structure to maximize effective reporting.
- Ensure timely and accurate gift entry of all contributions and clean general data management (Record maintenance, data entry, etc.).
- Create and provide RE training for development staff.
- In collaboration with the Director of Development, create and implement Development Operations Handbook to include Database User’s Manual for all Raiser’s Edge users.
- In conjunction with other museum departments, manage the migration of data from other platforms to a central museum database at such time as an upgraded system is acquired.
FUNDRAISING REPORTING, PROSPECTING AND STEWARDSHIP SUPPORT
- Manage monthly reconciliation in collaboration with the Finance Department.
- Manage the acknowledgement process to include all donor acknowledgements and maintain updated acknowledgement letters for all fundraising initiatives.
- Generate donor and prospect lists for mailings, solicitations, event invitations, etc. and assist with preparation and distribution of scheduled appeals.
- Process monthly membership renewals.
- Produce monthly member retention, attrition and comparative reports to inform fundraising activities.
- Manage pledge payment schedule and draft pledge reminders.
- Assist with prospect research for major gift and capital campaign prospects.
- Monitor news for information about donors to ensure database contains relevant and current information about stakeholders (life events, achievements, milestones, etc.).
- Work closely with special events team to ensure accurate event gift processing and reconciliation with external event management system.
- Assist with logistics and procurement of goods and services for special events.
- Manage day-to-day operations of development office.
- Manage the development calendar, general department email, and main office phone.
- Ensure technological enhancements are utilized and maintained by supporting departmental and museum-wide staff.
- Manage department subscriptions/resources, i.e. Chronicle of Philanthropy.
- Support Director of Development with scheduling, meeting preparation, meeting minutes and expense reports.
- Inventory and purchase all departmental office supplies.
- Assume additional administrative responsibilities as requested to support the department and the organization.
- Bachelor's degree
- 3-5 years of relevant work experience, preferably in nonprofit fundraising
- Strong computer skills, including advanced skills with databases, internet applications and Microsoft Office is required.
- Knowledge and proficiency in development operations best practices, as well as relevant relational database or CRM usage.
- Experience with Raiser’s Edge a strong plus.
- Understanding of museum communities and culture.
- Commitment to working collaboratively across lines of difference including race, class, gender, sexual orientation, gender identity and age.
- Knowledge of membership, online giving and social media trends in fundraising also a plus.
- Willingness to engage in professional development and remain current on best practices.
- Personable, positive, helpful personality with a can-do attitude; customer service mindset and demonstrated ability to use good judgment and maintain confidentiality.
- Detail-oriented with excellent organizational skills and the ability to manage and prioritize multiple responsibilities simultaneously while adapting to frequent or unexpected changes.
- Excellent interpersonal skills including the ability to work successfully with diverse audiences, i.e. staff, management, board members, volunteers, donors and vendors.
- Excellent oral and written communication skills.
- Flexibility to adjust hours to meet deadlines and needs of the organization, including availability to work occasional evenings and weekends.
Starting Date: Immediate.
Salary: Commensurate with experience.
Deadline: This position will remain open through July 17 or until filled.
Application Process: Qualified individuals may apply by sending resume with cover letter, salary requirements and three professional references to [email protected]. No phone calls, please. We thank all applicants for their interest; only those selected for an interview will be contacted.
The Memphis Brooks Museum of Art is an Equal Opportunity Employer and will not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, sexual orientation, disability or veteran status.
The Memphis Brooks Museum of Art is one of the largest art museums in the American South, housing the only major public collection of art from antiquity to the present in a 250-mile radius. The Brooks is dedicated to enriching the lives of its visitors through the museum’s expanding collection, varied exhibitions, and dynamic programs. The museum provides visitors the opportunity to learn about the visual arts through diverse traveling exhibitions and thought-provoking in-house exhibitions.
The Memphis Brooks Museum of Art enriches the lives of our diverse community through the museum's expanding collection, varied exhibitions, and dynamic programs that reflect the art of world cultures from antiquity to the present.
Transforming lives through the power of art
Our Core Values
The work of the Memphis Brooks Museum of Art is guided by:
- the responsible and thoughtful stewardship of the art entrusted to our care
- the promise that art is accessible to all people
- a culture of warm hospitality and polite civic discourse
- a commitment to inclusion and diversity at all levels: collections, programming, board and staff, volunteers and audiences
- a dedication to excellence, best practices, and constant improvement in order to merit the public trust
- the abiding belief that art inspires, enlightens, and educates, and, in doing so, transforms lives, engages citizens, and builds communities