Memphis Brooks Museum of Art (Brooks), is committed to protecting your privacy
when you visit our Website. Use the Website to purchase admission or event tickets
or a Brooks membership, or make an online donation. The BROOKS does not collect
personally identifiable information about individuals (“Personal Information”),
such as names and mailing or e-mail addresses, unless the individual visiting
the Brooks Website (collectively referred to as the "Brooks Website")
knowingly provides it. By using the Brooks Website, you agree to be bound by
Information, you consent to our collection and use of it, as described in this
Personal Information collected only through the Brooks Website. The Brooks
1. The Brooks’ Policy on Collecting Information on the Brooks’ Website
you log into the Brooks Website, the Brooks automatically collects information
about your Internet connection, including but not limited to: (i) the name of
the Internet domain you used to access the Internet; (ii) the IP address of the
website from which you linked directly to the Brooks Website; (iii) the date
and time you accessed the Brooks Website; and, (iv) the pages you visited. This
information (“Non-Personal Information”) does not identify you personally. We
use this Non-Personal Information to monitor the effectiveness of the Brooks Website
and to consider potential improvements to the Brooks Website.
you purchase an admission or event ticket, we need to know your name, billing
and address, telephone number, e-mail address, and credit card information to
process your order. Your credit card information will be used only as needed to
process your transaction. When you make an event ticket purchase online,
your credit card information will be temporarily stored on a secure server. We
will retain the personally identifiable information you provided for our
records and to facilitate customer service.
Online Memberships and Donations
you purchase a Brooks membership or make a donation to the Brooks online, we
will ask you to provide us with the information we need to process your
membership and/or to acknowledge your contribution. This information includes
your name, billing and shipping addresses, telephone number, e-mail address,
and credit card information. Your credit card information will be used only as
needed to process your transaction. When you make a donation or purchase
a Membership online, your credit card information will be temporarily stored on
a secure server. We will retain the personally identifiable information you
provided for our records and to facilitate customer service.
time to time, the Brooks may invite you to participate in surveys posted on the
Brooks Website or sent to you by e-mail. You may decide whether or not you wish
to complete such surveys, which may ask about your background, occupation, or
similar questions. We use this information to help us better understand our
visitors needs and interests, which in turn allows us to better meet your expectations.
Brooks will occasionally offer visitors the opportunity to participate in
online contests or sweepstakes. If you choose to enter, you will need to
provide your name and e-mail address so that we may contact you in connection
with the contest. We may also request that you provide us with certain additional
information, but not limited to your address, phone number and grade in school.
a service, the Brooks offers visitors to the Brooks Website the opportunity to
subscribe to one or more of our online newsletters. If you choose to subscribe,
you will receive e-Brooks News on the topics you choose. You may subscribe or
unsubscribe at any time by following the simple E-News instructions at the bottom
of each newsletter. On occasion, the Brooks may send e-mails to individuals who
have provided us with their e-mail address, informing them of Museum events or
promotions we think may be of interest.
2. How the Brooks Uses Information Provided by Visitors
Use of Personal Information
Brooks uses the personal Information you provide to us for internal purposes,
such as filling and tracking your purchase, analyzing trends and collecting
statistics. The Brooks may also compile and provide aggregate statistics about
our visitors, customers, sales, traffic patterns and related site information
to third parties, but these statistics will not include any personally
may contact you to inform you of an event or promotion that we believe would
interest you. You may opt out of receiving such communications from the Brooks
by contacting us at email@example.com.
The Brooks may disclose Personal Information when such disclosure is reasonably
necessary to comply with the law; enforce the terms of any of our user
agreements; or protect the rights, property, and safety of Brooks, the users of
its site, or others.
may combine information you give to us online, in our store or at the Museum.
We may also combine this information with publicly available information and
information we received from or cross-reference with our third-party vendors
and others. We use this combined information to enhance and personalize your
shopping experience with us, to communicate with you about products or events
that may be of interest to you, or for other promotional purposes.
Use of Outside Vendors
Brooks may from time to time retain qualified third-party vendors in order to
help us manage the Brooks Website and allow us to better serve our visitors and
customers. These may include third-party vendors we engage to analyze the
information we collect on the Brooks Website for marketing or similar purposes.
The Brooks requires its vendors to maintain the security of the information to
which they are provided access and restricts the vendors from using the
information in any way not expressly authorized by Brooks.
behalf. These parties are required to maintain the confidentiality of this
information. If you would like to opt out of this use of your information, you
can change the preferences of your browser so that it does not accept Cookies.
We may contract with companies or others to provide certain services, including
credit card processing, data management, promotional services, etc. We provide
these service providers with the information they need to perform these
services, but we restrict the vendors from using the information in any way not
expressly authorized by Brooks.
Transfer of Ownership of Collected
is the sole owner of the information collected on or through the Brooks Website.
Information collected from you may be transferred to a third party as a result
of a sale, acquisition, merger or bankruptcy involving Brooks.
Cookies are small files of information that are stored on your computer's hard drive by your Web browser. The cookies we use do not contain any Personal Information.
We place cookies on visitors’ computers to collect aggregate information for
site traffic analysis, such as the number of visitors and the number of pages
viewed. Most Web browsers automatically accept cookies, but you can change the
preferences of your browser so that it does not accept them.
4. Linked Sites
The Brooks Website may include links to websites operated by third parties over which we have no control.
Brooks is not responsible for the privacy practices
of such other sites and encourages you to be aware when you leave the Brooks Website
and to read the privacy policies of each and every website that collects
Personal Information. Once you leave the Brooks Website, the Brooks Privacy
Policy will not apply, and you access such sites at your own risk.
5. Brooks does not solicit Personal Information from children
Visitors twelve years of
age and under should remember that they are required to obtain an adult's
permission before submitting any Personal Information to this or any other Website.
If your child has submitted Personal Information and you would like to request
that such information be removed, you may contact us via one of the contact
methods described on the Brooks Website and we will promptly remove such
information and shall not use such information or include it in our database.
Users twelve and under and their parents or guardians are advised that any
Personal Information voluntarily entered by children may be available for use
until Brooks becomes aware that a user is under the age of thirteen and has had
a reasonable opportunity to remove the information from the Brooks Website.
6. Security Measures
SSL encodes your personal information, including credit
card number, name, and address, as it travels over the Internet so that all
transactions are secure. If you prefer, you may also purchase event tickets
over the phone by calling 901.544.6200. For membership or donations, please
Brooks takes commercially reasonable precautions to protect your Personal
Information both online and off-line, but absolute security cannot be
guaranteed. It is important for you to protect against unauthorized access to
your password and to your computer. The Brooks shall not be liable for the
transfer of any Personal Information resulting from loss or distribution of
data, the corruption of storage media, power failures, natural phenomena,
riots, acts of vandalism, sabotage, terrorism or any other event beyond the Brooks’
such changes to be effective immediately upon posting on the Brooks Website.
Such revisions may arise in response to changes in the law, policy, or other
We encourage you to periodically visit this page to review our most current
expressly designated legal notices or terms located on particular pages on the Brooks
8. Brooks’ Contact Information for Privacy Questions
Contact the Brooks
with your your
of our Website.